Legal

Privacy Policy

The Content Factory San Diego · Last updated June 2026

The Content Factory San Diego ("we," "us," "our") operates a podcast and video production studio. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information we collect

We collect information you provide directly to us, including your name, phone number, and email address, when you book a studio session, request information, or otherwise contact us. We also collect basic booking details (service, date, and time).

How we use your information

We use your information solely to operate our business and serve you - to confirm and remind you of bookings, send files-ready and service notifications, respond to your questions, and provide customer support. We use your phone number to send you the text messages you have agreed to receive.

We do not sell, rent, or share your personal information - including your phone number and SMS consent - with third parties or affiliates for their marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with service providers that help us operate our business (for example, our text-messaging and email providers) strictly to deliver the services you requested.

Text messaging

If you opt in to receive text messages from us, we use your number only to send booking-related and customer-care messages. You can opt out at any time by replying STOP, or get help by replying HELP. See our SMS Terms & Conditions for details. Message and data rates may apply.

Data retention & security

We keep your information only as long as needed to provide our services and meet legal obligations, and we take reasonable measures to protect it.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of text messages at any time by replying STOP.

Contact us

The Content Factory San Diego
Email: hello@contentfactorysandiego.com · Call (619) 853-3481